Help Center
Orders
How can I order from Toolsmandu ?
Please add product to cart, goto checkout page and choose your preferred payment method. It's easy and just takes 20 seconds.
How much time it takes to receive delivery ?
After successful payment, we will deliver your services within 5 minutes to 1 hour. In some rare cases, it may take upto 24 hours.
Where I can find my order's details ?
Once your order will be completed, we will mail all details to your email ID. Please use correct email id during order.
Payments
What payment methods are available to pay ?
Currently, we are offering most popular payment methods such as: Esewa and Khalti.
Is payment process is secured ?
We use Esewa and Khalti's API to receive payment for the service provided. You will be redirected to payment gateway's website to make payment.
Can i pay using Bank transfer or QR ?
Yes, you can use bank transfer or QR. For this you have to contact our customer support team first.
Customer Support
Is there any customer support after purchase?
You can contact us via email, Phone or Whatsapp for support. Our Whatsapp Number: 9864484274.
Do i need to pay for Technical Support ?
If you have ordered from our website and need further assitance, we will provide free technical support.
Do you provide remote support ?
We also provide technical support via Anydesk and Teamviewer.
Others
What is your Refund Policy ?
We do not offer refund for sold products and services. In some cases like product/service is totally defective and can’t be used in a normal way, refund is subject to approval but not sure. We will evaluate the order and will make a decision.
Is there any Affiliate Program ?
Toolsmandu offers affiliate program where affiliate can earn 10% of the share, Toolsmandu have rights to terminate any account with out any notice and if any violation occurs. Minimum Withdrawal of Affiliate Earning NPR 1000.
If you still need help ?
We’re right here for you.
Please fill below form to get in touch with us. We will reply in few hours.
